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How ba99fun Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through bKash, Nagad and Rocket.

Account data onlybKash, Nagad, Rocket payment contextYour right to request accessRetention limits applyContact us to update records
ba99fun How ba99fun Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply SSL encryption to every page where personal or payment data moves — registration, login, deposit and withdrawal screens all run over encrypted connections. Your bKash, Nagad and Rocket wallet numbers are stored in masked form after a transaction completes; only the last few digits remain visible in your account history. We review account access logs regularly so that any unfamiliar device attempting to log in triggers an OTP verification step to your registered mobile number. Data we no longer need is deleted on a rolling schedule.

SSL Encryption

Every screen that touches your account data — login, deposit via bKash, Nagad or Rocket, withdrawal — runs over an SSL-encrypted connection at all times.

Masked Wallet Storage

After a bKash, Nagad or Rocket payment clears, only the final digits of your wallet number remain visible in your transaction history. Full numbers are not stored in plain text.

OTP Login Checks

Any new device trying to access your account triggers a one-time password sent to your registered mobile number. This step cannot be bypassed, keeping your account yours.

Retention and Deletion

We keep your account data for as long as the account is active. Once you close it, we delete non-essential records on a rolling schedule within a reasonable period.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or delete your personal data, contact our support team through the channels below. Requests linked to payment records — such as a bKash deposit reference or a Nagad withdrawal entry — should include your account ID and the relevant transaction date so we can locate the record quickly.

Live Chat Open the chat window from any page on ba99fun. Our support team will verify your account before discussing any personal data or payment record.
Email Support Send your data request to our support email with your account ID, the nature of your request and, if relevant, a bKash or Nagad transaction reference.
Account Settings Some personal details — mobile number, display name, linked wallet — can be updated directly in your account settings without contacting support.

Common Questions About Your Privacy at ba99fun

These are the questions we hear most often about how personal and payment data is handled on this platform. If your question is not here, our live chat team can respond to specific data requests directly.

We collect your name, email address, mobile number and, when you link a wallet, the identifier for your bKash, Nagad or Rocket account. Only what is needed to run your account.

Your wallet number is masked after a payment completes. Only the last few digits stay visible in your transaction history; the full number is not retained in plain text.

Yes. Send a request via email or live chat with your account ID. We will locate your records and respond within a reasonable timeframe, subject to applicable local rules.

We share limited payment data only with the processors that complete your bKash, Nagad or Rocket transactions. We do not sell your data to advertisers or unrelated third parties.

Some details can be changed in account settings. For security-sensitive updates like a linked Rocket or bKash number, contact support via live chat with your account ID ready.

The policy sets our general practice, but how it applies to you depends on your local law and the eligible region you access from. We do not confirm legal availability in specific locations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.